Wednesday, October 21, 2015

How to Use Gift Guides to Boost Your Holiday Sales

How to Use Gift Guides to Boost Your Holiday Sales 

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How to Use Gift Guides to Boost Your Holiday Sales
As Black Friday approaches, store owners will begin scrambling to get the word out about their sales. Display ads, email marketing, and retargeting are some of the most common methods, but there’s one overlooked strategy that has the potential to drive a lot of customers to your store - gift guides.
Many shoppers do a lot of research before big sale events and holidays. In fact, shoppers are researching Christmas gifts and gift ideas earlier than ever. According to the National Research Federation, 40% of customers begin researching their holiday shopping as early as October.
This is where gift guides come in. Many shoppers looking for great gift ideas will look to gift guides and buying guides for inspiration. In fact, there are likely websites in your niche that specialize in sharing gift guides including products very similar to yours. Most gift guides are roundups of gift ideas for a loved one or friend with a particular interest. Sometimes, they’re compiled for a particular holiday such as Christmas, Mother’s Day, birthdays, and so on.
A survey by NFR found that consumers will spend an average of over $450 on gifts for their family this Christmas. Getting your products in gift guides can help more shoppers discover you, especially if you have a very unique or niche product that makes a great gift.
In this blog post, I’m going to show you how to get your store in gift guides, create your own gift guides, and drive more sales during the holidays.

What Gift Guides Look Like

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To give you an idea of what a gift guide looks like, here’s one that caters to guitar players.
Guitar player gift guide
via Guitar Adventures
As you can see, this particular guide is actually a post on a blog for guitar players. This is one of the top search results for “gift ideas for guitar players,” a phrase that shoppers looking for gift ideas for the guitar player in their life might be searching.
This blog post lists 20 unique gift ideas, with a link back to each store selling the mentioned product.
What we, as store owners, plan to do is find websites that create gift guides in our niche, and reach out to them to feature our products in new (and even existing) gift guides.

How to Find Gift Guides

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As you begin researching blogs and websites with gift guides in your niche, you’ll want to organize each into a spreadsheet. This will make the outreach process easier down the road.
Contact outreach spreadsheetNext, find the blogs and websites with gift guides in your niche. For example, if my store sells guitar straps, I would look for, and reach out to, blogs and websites with gift guides for guitar players.

Head over to Google and put yourself in the head of someone researching gift ideas. What do you search? Here are some search terms and search ideas, just replace guitar with your store’s niche:
  • guitar player gift guide
  • guitar gift guide 2015
  • guitar buying guide
  • guitar buying guide 2015
  • guitar player gift ideas
  • guitar player christmas gift ideas
  • guitar fathers day gift ideas
  • guitar fathers day gift guide
  • gift ideas for guitar lovers
Google search gift guides
You can swap the year and holiday for whatever’s most appropriate. For example, if you’re reading this in the future, use 2016 or 2017. If your products are well suited for Mother’s Day, swap out Father’s Day for Mother’s Day.

If you want to specifically find blogs with gift guides, add “inurl:blog.” to your query. Here are a few examples:
  • guitar gift guide inurl:blog/
  • guitar gift guide 2015 inurl:blog/
  • gift ideas for guitar lovers inurl:blog/
Google inurl search
I suggest trying each of the keyword variations above, and adding the relevant and more approachable websites to the spreadsheet you created earlier.

I recommend finding and adding at least 20 websites to your spreadsheet before beginning the outreach process. Since you’ll likely get a lot of results, you’ll want to curate them for quality. Here’s some criteria to help you out:
First, ensure they’re approachable. If it’s a competing store’s gift guide, then they’re probably not a website you want to reach out to. If it’s a major publication, it might take a little more finesse and relationship building with an editor of the publication to make a successful pitch.
Secondly, ensure each website has an active readership. Check if the website is still active and that they have a reasonably sized audience. To do this, look at the date of their most recent post and see how many followers they have on social media. Check for other social proof like the average number of comments on their blog posts.
Blog social proof check
via Guitar Chalk
Their audience doesn’t need to be massive. Remember that smaller websites and blogs will be more approachable, too. Even if a website only has 100 dedicated fans, that’s 100 passionate people learning about your product. Plus, your product will live on that guide forever. People will continually find that gift guide in the future once it ranks on Google.

How to Do Outreach

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First, you’ll need to find the contact information for the person who runs each website. For most blogs, you can find this in the footer or top navigation, usually as “contact” or “contact me.” If you’re struggling to find a website’s contact information, try reaching out to them on social media or use an email guessing tool such as Email Hunter.
Finding blog contact info
via Guitar Adventures
Do not send a mass email. This is an unprofessional, impersonal way to build business relationships, and mass emails are more likely to land in most recipients’ spam folders. Instead, send each person an individual, personalized email. Yes, it takes some extra work, but it will be worth it.
Some things I might mention to personalize the email is something I enjoyed from their gift guide, something I like about their site, or how I found their site. I try to find a way I can relate to the person within the first few lines of my email before getting into my request. This will make your emails sound more authentic, instead of something mass-produced or automated. If you give people the impression that you’ve sent the same email to a hundred other people, they won’t take your request seriously.
If you can afford to, offer to send them a sample of your product. People are more inclined to talk about or recommend a product after trying it for themselves.
Here’s a sample script to help get you started:

Subject:
I love your [post name] post
 
Message:
Hey [name],
 
I read [post name] and loved it. Will you be updating it for [year] or writing a new one?
 
My name is Corey and I sell [product]. I’m putting together a sale for [holiday/sale event] and would love to be considered for your next list. I think [product] would make a great gift for [type of person using gift].
 
If you want to check it out yourself, I’d be happy to send you a sample. Here’s where you can learn more about it:
 
[my website url or product url]
 
Let me know what you think and if you’re interested!
 
Looking forward to your response,
 
- Corey

Blog outreach email example
Don’t be afraid to follow up a week later if you don’t hear back. I’ve found I get a lot of responses when I follow up.
You should also set realistic expectations. If you email 20 different websites, expect around one interested response. Not everyone has plans to create or update their gift guides and not everyone will be interested in your product or think it’s a good fit for their audience.
Don’t take it personally, you only need to have your product in one gift guide to see a significant increase in sales.

Or Create Your Own Gift Guide

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Alternatively, you can create your own gift guide on your website and promote your own products within them. Most people use Google to research gift ideas and there could potentially be a lot of organic search traffic that comes your way by putting up a simple gift guide on your website.
Take a look at the searches for “gifts for guitar players” according to Google’s Keyword Planner.
Gift idea Google search volume
There’s definitely an opportunity for me, in this example, to create a gift guide page on my store and get some nice organic search traffic from it. Other brands and store’s have done this as well for their own products. Just take a look at ThinkGeek’s gift guide page:
ThinkGeek gift guide
via ThinkGeek
What should you include on your gift guide page?
I would include a short blurb at the top of the page, around 100 words, introducing and talking about your gift guide and who it’s for. You should also title and name your page appropriately. In my case, since I want to try and rank for “gifts for guitar players” on Google, I might consider naming my page “Gift Ideas for Guitar Players.” Here’s how it would look when I create a new page in Shopify’s admin.
Shopify adminNext, I would create collections (or groups) of the items I want to include in my gift guide. I could simply create one collection and call it “gift guide” or I could create a collection to further categorize the gifts such as “gifts for him” or “gifts under $20.” If you want to learn more about how to create collections using Shopify, read up about them in the Shopify manual. I would then include a link to each collection on my gift guide page.
Alternatively, you could make your gift guide a blog post instead of a separate page, similar to the blog posts I mentioned earlier. For example, “best 2015 christmas gifts for guitar players” might be a blog post I publish in my store. I might even consider creating a series of different blog posts covering gift ideas for different occasions and different kinds of guitar players.

Over To You

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Hopefully this post has inspired you to think more about how you can put your products and store on other websites that share your audience. If you want to learn more about getting press for your store, read our post about getting free coverage.
If you have any questions about gift guides or want to share any ideas, leave your comment below. I engage with and respond to everyone.

About The Author

Corey Ferreira is a passionate entrepreneur, coconut water lover and content creator at Shopify.

Thursday, October 15, 2015

Why Shopify and What offer me?

Why Shopify and What offer me?
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  • Shopify is the world’s leading commerce SAAS provider, and the platform of choice for over 100,000 active global retailers.
  • Sell online, offline and on-the-go using Shopify’s powerful technology.
  • Use your own domain name
  • Sell gift cards
  • Integrated blogging platform to create blog posts
  • Process credit card payments directly through Shopify, or other gateways
  • Process in-store purchases with Shopify POS
  • Process purchases with your iPhone using Shopify Mobile
  • Receive on-boarding support from a Shopify Guru
  • Access ecommerce analytics
  • Use built-in SEO, coupon codes and A/B testing
  • Rely on fast servers and cutting edge infrastructure
  • Fully PCI Level 1 Compliant checkout
  • Unlimited SKUs
  • Shopify is always adding free new features to help you sell 



Starrt your 14 day free trial
https://www.shopify.com/?ref=qrsgrom

Monday, October 12, 2015

Announcing Build a Business VI: The Ultimate Entrepreneur Experience

Announcing Build a Business VI: The Ultimate Entrepreneur Experience 

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Announcing Build a Business VI: The Ultimate Entrepreneur Experience
There are moments when life offers you an opportunity. Those moments are rare, and you’re often unprepared for them. But they are the times that offer the chance to grow, fail, change, and thrive. This is one of those moments.
Today we’re launching our sixth Build a Business Competition — the largest entrepreneurship competition in the world, and your once-in-a-lifetime opportunity to kickstart your dream business.

This year, we’ve partnered with the New York Stock Exchange to give five entrepreneurs the experience of a lifetime. You’ll start by ringing the NYSE Opening Bell, and then spend the next five days at Oheka Castle (The Great Gatsby mansion), along with some of the world’s most celebrated entrepreneurs.

Join the Build a Business Competition

The Experience of a Lifetime

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Here’s what five lucky entrepreneurs like you could win:
  • Fly to New York City to meet the rest of the winners
  • Ring the NYSE Opening Bell at the New York Stock Exchange
  • Be interviewed live by CNBC (a network with a reach of 93.6 million households)
  • Fly via helicopter to Oheka Castle. (Look familiar? It was the inspiration for The Great Gatsby estate in F. Scott Fitzgerald’s classic novel, as well as the shooting location of Taylor Swift’s Blank Space music video.)
  • A five-day entrepreneur experience at Oheka Castle featuring one-on-one business advice from our all-star lineup including:

How it works.

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To participate, open a Shopify store, come up with a product or service – and start selling.
At the end of the competition, the five stores that sell the most over any two-month period will win this entrepreneurial experience of a lifetime.
The competition officially opens on Oct. 1 2015, and you can enter right on up until March 31 2016. Any Shopify store that was opened after June 1 2015 may join the competition. You’ll be able to keep ramping up sales until May 31 2016 when the competition officially closes.
The competition is open to residents of the USA (select states), United Kingdom, Australia, New Zealand, Canada, Spain and Denmark. Although strict gaming laws prevent us from making prizes available in every country, everyone can participate in the competition.

Get started

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The only thing stopping you from winning this competition is you — maybe your fear of failure, or feeling like you don’t have a product to sell. But we’ll provide all the tools you need to pick a product, launch a successful company, and win this competition.
Have you ever thought about starting your own business or selling something online? Now is the time. What do you have to lose?

Join the Build a Business Competition
https://www.shopify.com/?ref=qrsgrom

For more information on this year’s Build A Business Competition, view the competition sign-up page, frequently asked questions and competition rules. 
A big thank you to our partners NYSE, PayPal, MailChimp and Xero for their contributions to this competition.

Saturday, October 10, 2015




Start your 14day free trial with Shopify.Start selling online.
https://www.shopify.com/?ref=qrsgrom

Features by Shopify to you and your success selling

Features by Shopify to you and your success selling
https://www.shopify.com/?ref=qrsgrom
  • Shopify is the world’s leading commerce SAAS provider, and the platform of choice for over 100,000 active global retailers.
  • Sell online, offline and on-the-go using Shopify’s powerful technology.
  • Use your own domain name
  • Sell gift cards
  • Integrated blogging platform to create blog posts
  • Process credit card payments directly through Shopify, or other gateways
  • Process in-store purchases with Shopify POS
  • Process purchases with your iPhone using Shopify Mobile
  • Receive on-boarding support from a Shopify Guru
  • Access ecommerce analytics
  • Use built-in SEO, coupon codes and A/B testing
  • Rely on fast servers and cutting edge infrastructure
  • Fully PCI Level 1 Compliant checkout
  • Unlimited SKUs
  • Shopify is always adding free new features to help you sell
  • 14 day free trial.

About Shopify

About Shopify.

Srart selling with Shopify

https://www.shopify.com/?ref=qrsgrom

Shopify is a leading cloud-based, multichannel commerce platform designed for small and medium-sized businesses. Merchants can use the software to design, set up and manage their stores across multiple sales channels, including web, mobile, social media such as Pinterest and Facebook, brick-and-mortar locations, and pop-up shops. The platform also provides a merchant with a powerful back-office and a single view of their business. The Shopify platform was engineered for reliability and scale, using enterprise-level technology made available to businesses of all sizes. Shopify currently powers over 175,000 businesses in approximately 150 countries, including: Tesla Motors, Budweiser, Wikipedia, LA Lakers, the New York Stock Exchange, GoldieBlox, and many more.

Key Facts

Shopify platform released

2006

merchants in

~150 Countries

# employees

780+

# apps in our app store

1000+

# merchants

175,000+

# themes in our theme store

100+

total sales on shopify

$10 Billion

# experts in our network

680+

Start your 14 day free trial ,build your store...

Friday, October 9, 2015

7 Handy Shopify Features You Might Not Know About

7 Handy Shopify Features You Might Not Know About 

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7 Handy Shopify Features You Might Not Know About
By now, you’re probably getting quite familiar with the ins-and-outs of your Shopify store. You’re getting plenty of value when logged into Shopify, and are able to see important information about your business with just a few clicks.
But what about those little features that could increase your productivity, make your life easier, increase store security, and more? Do you know about them?
That’s why we wrote this post. Today, we’ll take a look at seven awesome features you may not know about for your Shopify store.

1. Get Organized with Customer Groups

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Have you ever wanted to segment customers based on things like their purchase activity, location, their account status, and more? With customer groups, you can do that.
Customer groups for Shopify are important as a store owner for a few reasons.
For example, you can segment groups based on a customer’s total spend on your store, and perhaps run a promotion based on that. For instance, if a customer has spent over $100, you could send them a special coupon code – or even a thank you letter in the mail.
Secondly, with customer groups you can export groups and send an email marketing campaign to them specifically. If you wanted to email a segment of customers that live in a specific country notifying them of updated shipping rates, you have the ability to do that too.
For a full walkthrough, be sure to take a look at our official documentation on customer groups.
Consider this: Looking for some email marketing inspiration this holiday season? Be sure to take a look at these email campaigns you can steal.

2. Launch a Collection with Future Publishing

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Sometimes you’ll want to publish a product, collection, blog post, or page at a very specific time in the future. Perhaps you know you’ll be launching a fall collection during a live event and won’t have access to your computer at that time. 
That’s where future publishing comes into play.
Future publishing allows you to hide parts of your online store until a specific date and time. Your online store will publish the content at the dates and times that you specify.
Want to launch a collection at 11:59pm on a Sunday but can't stay up that late because you have work the next day? No problem. Future publishing takes care of that.
For a full walkthrough, be sure to take a look at our official documentation for future publishing.
Consider this: Take a look at the many different flash sale apps available in the Shopify app store if you're thinking about running a flash sale on a new collection.

3. Use Keyboard Shortcuts to Fly Around Shopify 

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We're all pretty familiar with standard keyboard shortcuts on our computers - but did you know you can use them in your Shopify admin too? Keyboard shortcuts in your Shopify admin let you move between pages, or add items such as products, pages, and discounts.
You'll be more productive so you can spend time working on growing your business, and less time clicking around.
Here are a few examples of the different keyboard shortcuts you can use:

For a full list, take a look at our official documentation on keyboard shortcuts.
Consider this: Want to use shortcuts to automate certain tasks? Take a look at how to automate your small business using IFTTT.

4. Dig Through Your Store with Admin Search

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If you're a store owner with tons of blog posts, products, pages, and more – this is for you.
With admin search, you can quickly find information within your Shopify store, from specific products, orders, and customers, to blog posts, storefront pages, and collections.

From your Shopify admin, click Search to open the search tool. You can also open the search tool by pressing the S key from anywhere in your Shopify admin.
For a full walkthrough, be sure to take a look at our official documentation on admin search.

5. Customize the Look and Feel of Gift Cards

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If you’re on the Shopify Professional or Unlimited plan, you’ll be able to create gift cards for your store.
By default, Shopify generates a standard looking gift card product so that you don’t have to do any graphic design work yourself. But, that doesn’t mean you can’t customize them.
To change the appearance of the gift cards that customers receive, you need to:
  1. Upload the image that you want to use.
  2. Edit your gift card template file so that it uses your new image.
In addition to changing the gift card image, you can make more complex changes to the gift card template, although these require a greater level of expertise.
Gift cards are a great way to sell more on your store - and with the holiday season quickly approaching, now's the time to get them set up to match the look and feel of your brand.
You can read more about customizing a gift card on the official documentation page for gift cards.

6. Enable Two-Step Authentication for Your Store

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Keeping your store secure is very important – and that’s why two-step authentication is a great feature to enable for your store.
It's a lot easier than you think for someone to steal your password, especially if you use the same password on more than one website. With two-step authentication, Shopify will keep the bad guys out, even if they do get your password.
Once enabled, when logging in to Shopify, you’ll need to provide two things:
  • the account password
  • a single-use authorization (auth) code generated by a mobile app OR an SMS text message.
With this enabled on your Shopify store, even if a bad guy hacks through your password layer, he'll still need your phone or authorization code to get into your store.
For a full walkthrough on how to enable two-step authentication for your store, be sure to take a look at our official documentation.

7. Use the Secret Boss Key at Your Day Job

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If you’re like some, you’re probably running your online store as a side project. Perhaps even, you spend time at your current job sneaking around working on your Shopify store.
And that’s why this secret boss key is important. Just log into Shopify and type boss. And just like that, your store will be disguised as an Excel spreadsheet.
Yeah, we've got you covered!

Conclusion

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Now that we've taken a look at a few handy Shopify features, it's important to test them out. So go ahead, login to your store and start having fun with them!


About The Author

Tucker Schreiber is an entrepreneur and content crafter at Shopify. He writes to inspire and educate readers on all things commerce

Wednesday, October 7, 2015

SellOnTwitter with Shopify

SellOnTwitter with Shopify 

https://www.shopify.com/?ref=qrsgrom 

#SellOnTwitter with Shopify
Over the last year, we’ve made it possible for you to sell directly on two of the biggest social media platforms on the planet—Facebook and Pinterest. Today, we’re adding Twitter to that list, making Shopify the first and only ecommerce platform to allow merchants to sell across all three major social networks.
Twitter and Shopify have partnered to make “Buy now” buttons available to Shopify merchants, making it easier for them to get their products into their followers' hands. The social media giant started testing their buy buttons late last year with major retailers and celebrities like the Home Depot, Burberry, Pharrell Williams, and Demi Lovato. Today they’re opening it up to small and medium-sized businesses through Shopify.

How do Twitter buy buttons work?

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The new buy buttons make it easy for the 300+ million potential shoppers on Twitter to discover and buy products without leaving the social network. From their computer or mobile phones, shoppers can click the “Buy now” button within a Tweet to view product information like size, color, and style. Then they can enter their shipping and payment information. Once they confirm that information, their order details appear in Shopify, just like the orders from your online store.
Here’s how easy it is for a shopper to buy on Twitter:
Why should I sell using Twitter’s buy buttons? Chances are you already use Twitter to engage shoppers, with the ultimate goal of sending them to your online store so you can make a sale. With Twitter buy buttons, you’ll be able to make that sale as you interact with your customer in real-time. For example, if you recommend a product, they can buy it on the spot with just a few clicks.
Additionally, Twitter gives you direct access to influencers and celebrity trendsetters who can help you get your product noticed. Now when an influencer tweets your product, it will drive product discovery and give shoppers a frictionless way to make their purchase.

How can I start selling on Twitter?

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If you have an online store with Shopify, you can start selling your products on Twitter, at no additional cost, by adding the new Twitter sales channel. Once connected to Twitter, any product that’s ever been Tweeted from your online store will automatically include a buy button, and shoppers can immediately start buying from your tweets. All Twitter orders, as well as product and customer details will automatically be synchronized with Shopify, just like all your other sales channels.
If you aren’t yet a Shopify merchant and would like to sell on Twitter, you’ll need to sign up for an online store with Shopify and then add the Twitter sales channel.
We’ll be rolling out Twitter buy buttons to merchants over the coming weeks, but you can add the Twitter sales channel to your Shopify account now. For the time being only merchants and shoppers from the United States can use Twitter buy buttons. We are working with the team at Twitter to expand this to more countries.
Add the Twitter channel

Or create your online store
Interested in learning more about social commerce? Join us at 2PM EDT today for a live Periscope Q&A with Shopify’s Director of Product, Satish Kanwar. We’ll be discussing best practices for selling your products on Facebook, Pinterest and Twitter. Follow @Shopify on Twitter for updates, and tune in to join the conversation.
https://www.shopify.com/?ref=qrsgrom

Tuesday, October 6, 2015

Shipping and Fulfillment 101



chapter 1
Shipping in ecommerce is a lot more than getting your product from point A to B. Your shipping and fulfillment strategy is an integral part of your overall business profitability and your brand. If done correctly, your shipping strategy and package can help foster repeat business and even help acquire new customers through powerful word-of-mouth marketing. However, done wrong and you run the risk of increased costs, unhappy customers and potentially an unprofitable business.
Most people don’t realize just how important and complicated shipping can be to your ecommerce business. Planning a shipping strategy well in advance can be a huge asset to your business but is also critical from an operational standpoint and should be revisited on an ongoing basis.
In this guide, we’ll take you through all aspects of shipping and fulfillment. From deciding on how to charge your customers, to packaging and branding options, to choosing the best carrier for your business, deciding on options like insurance and tracking, as well as outsourcing and fulfillment options.
This is the most thorough and complete guide to help you get your products from you to your customers in a way that creates a great experience for them and maintains a profitable business for you.
https://www.shopify.com/?ref=qrsgrom

Shipping & Fulfillment 101: A Step-By-Step Guide for Getting Your Products to Your Customers

Shipping & Fulfillment 101: A Step-By-Step Guide for Getting Your Products to Your Customers 

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Shipping & Fulfillment 101: A Step-By-Step Guide for Getting Your Products to Your Customers
Shipping is a lot more than getting your product from point A to point B. Your shipping strategy is an integral part of your overall business profitability and brand.
We know this can be a challenging step for all ecommerce entrepreneurs, and that’s why we’re happy to be introducing this comprehensive guide.
In this guide, we’ll take you through all aspects of shipping and fulfillment.
From deciding on how to charge your customers, to packaging and branding options, to choosing the best carrier for your business, deciding on options like insurance and tracking, as well as outsourcing and fulfillment options – we’ve covered everything.

What You’ll Learn in This Guide

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  • Chapter 1: Introduction - In the first chapter, we'll introduce the importance of an effective shipping and fulfillment strategy,
  • Chapter 2: Shipping Fundamentals - Here, we'll be taking a look at different ways to ship and fulfil orders.
  • Chapter 3: Charging Customers - Next we'll learn best practices on defining a shipping pricing strategy.
  • Chapter 4: Packaging - Learn all about how to package your products, the different types of packaging available, and a plethora of resources to get you started.
  • Chapter 5: Shipping Your Package - When choosing a shipping carrier, you’re choosing a business partner, you want the best representative of your brand. We'll also take a look at shipping from within your Shopify Admin.
  • Chapter 6: Scaling Your Shipping Strategy - As your business grows and your order volume increases you will probably want to consider the advantages that a fulfillment warehouse affords you.
  • BONUS: Shipping Resource Roundup - The best round up of shipping related resources and tools to make your life easier as a business owner.
This is the most comprehensive guide there is to shipping and fulfilment, and we're really excited to share it with you
https://www.shopify.com/?ref=qrsgrom 

Friday, October 2, 2015

START SELL ONLINE https://www.shopify.com/?ref=qrsgrom

Shopify is always adding free new features to help you sell

  •  https://www.shopify.com/?ref=qrsgrom
  • Shopify is the world’s leading commerce SAAS provider, and the platform of choice for over 100,000 active global retailers.
  • Sell online, offline and on-the-go using Shopify’s powerful technology.
  • Use your own domain name
  • Sell gift cards
  • Integrated blogging platform to create blog posts
  • Process credit card payments directly through Shopify, or other gateways
  • Process in-store purchases with Shopify POS
  • Process purchases with your iPhone using Shopify Mobile
  • Receive on-boarding support from a Shopify Guru
  • Access ecommerce analytics
  • Use built-in SEO, coupon codes and A/B testing
  • Rely on fast servers and cutting edge infrastructure
  • Fully PCI Level 1 Compliant checkout
  • Unlimited SKUs
  • Shopify is always adding free new features to help you sell
  • https://www.shopify.com/?ref=qrsgrom 

Build your online store and start selling with Shopify.14 DAY FREE TRIAL

 Build your online store and start selling with Shopify.14 DAY FREE TRIAL

https://www.shopify.com/?ref=qrsgrom

Jenn Louise

Jenn Louise
Jenn Louise is an online retailer selling ladies' designer handbags and purses. We feature high end, established designers as well as new, up and coming labels.
Using their combined knowledge and experience, Jenn and Brad have created Jenn Louise, an online store dedicated to helping Australian women find their perfect handbag.

What are the key factors that have helped your store be successful?

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Shopify has been key to our success, the platform has made running all areas of our business much easier. We use a number of Shopify apps to add value to our store and we've sought help from Shopify experts along the way - we have always looked for ways to improve our site and have not been afraid to ask for help and advice. E-commerce is growing rapidly and there is so much to learn, asking for help from experts has been a great help - that's what they're there for!
We've used the apps to integrate accounting programs and email marketing campaigns as well as for site enhancements, this has saved us time and we feel it has put us ahead of our competitors, especially in improving our operations, visual design and website features.
Boyer Clutch —Available on jennlouise.com

"Don't underestimate the importance of marketing, especially paid advertising." —Jenn Louise, Owner

What are your top recommendations for new store owners?

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— Don't underestimate the importance of marketing, especially paid advertising. With our site being online only, this has been essential for us. It kick starts everything.
— Go beyond the basic parameters of a website. Look to improve it constantly and differentiate yourself from your competitors. If you think your site needs an added feature find a way to get it - even if it involves paying someone to help.
— Monitor user behaviour. Analytics tools offer a wealth of information and can take the guess work out of purchasing and can allow you to focus on certain areas of your website. If you see that you can improve your navigation or conversion rates then make it a priority to fix it.
— Stay friendly and helpful to your customers! Reply to every single email or query you get, and provide a helpful answer! Almost all of our customer queries result in a sale. They have taken the trouble to look at your site and query a product, you should always take the trouble to thank them!
— Consistency is key. Maintain a high level of customer service, product range and make sure your site is constantly updated.
— Be persistent and stick with it. There will be lulls in trade but this isn't a reason to stop working, keep it up - it's worth it!
— Read, learn, watch webinars - there is a wealth of information out there for e-commerce retailers, take advantage of the knowledge freely available to you.
Grace Tote —Available on jennlouise.com

"Don't forget to enjoy yourself!" —Jenn Louise, Owner

Any Closing Remarks?

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We still get so excited when an order pops up on our Shopify phone app, even after all this time. It's so rewarding when your hard work pays off.
Don't forget to enjoy yourself as well!
It has been a lot of hard work but much of our success can be attributed to Shopify, we couldn't have done it without them.

Thursday, October 1, 2015

The 26-Point Checklist to Prepare Your Store for Black Friday and Cyber Monday

The 26-Point Checklist to Prepare Your Store for Black Friday and Cyber Monday 

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The 26-Point Checklist to Prepare Your Store for Black Friday and Cyber Monday
Black Friday and Cyber Monday are tremendous opportunities for your ecommerce business to make money. In fact, according to Adobe, U.S. consumers spent a record-breaking $2.4 billion on Black Friday last year. But that record won’t last long; according to TechRadar, Black Friday 2015 is projected to be the biggest day of spending on the internet — ever. It's no wonder more and more store owners participate every year.
Running a successful Black Friday sale can cause a lot of stress for many store owners as they prepare their business for a massive influx of traffic and sales. I wrote this post specifically to help make it easier for you and ensure this year's holiday is a profitable one for your business.
This 26-point Black Friday and Cyber Monday checklist ensures your store is in the best position possible to not only succeed and make a lot of money during the holiday season, but also minimize the stress and headaches this season brings to a lot of business owners. This list will also help you cover all of your bases and give you ideas on preparing and running your holiday sale this year. Go through it, implement and steal the ideas that work for you, and evaluate. Let's get into it:

Start Now

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1. Customers are looking for information and researching earlier than you might expect.

Prepare your holiday sales as early as you can and begin letting your customers and visitors know about your upcoming sale months in advance.
According to research from NFR, every year, 40% of customers begin researching and doing their holiday shopping as early as October. Not only do you need to start preparing early, but you also need to ensure that customers looking for gift ideas and information on particular products find you.

Planning

2. Plan and organize your sales.

Look at all of your products and plan your sales ahead of time instead of putting on a sale last minute.
One idea is to create a “planned sales map” in Excel, giving you a simple outline of all your upcoming sales.
Planned sales map using excel
Choose the products you want to run a holiday sale on and schedule their start dates and sale prices. This way, when the holiday sale rolls around, you can refer to your plans instead of scrambling at the last minute. You can find help in the Shopify App Store to make scheduling sales easy.

3. Create contingency plans.

Do you have the proper backups in place in case anything goes awry? What happens if your website goes down? Or the shipping company you work with becomes too busy? Can you wake up your developer at 4am for a quick fix on your website?
I’m not trying to worry you or stir up fears. I’m trying to ensure you’re prepared. Think about the worst case scenarios for your business and come up with backup plans. Hope for the best, plan for the worst.

Demand

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4. Test or ensure your website can handle a surge in traffic.

Sometimes, too many simultaneous requests to your website can bog it down and potentially crash your site. This usually takes an enormous amount of traffic to occur, but it’s still a good idea to ensure your host can handle a spike in traffic.
You can test the server load capacity of your store with tools like LoadImpact.com or Blitz.io.
If you’re using Shopify, you won’t have to worry about this. Thousands of high-volume Shopify merchants regularly experience huge traffic surges, including the infamous Shark Tank effect, without any interruptions.

5. Ensure your store can handle increased demand.

If you rely on a supplier for your inventory, or your product is created or manufactured by you or your team, consider the increased demand you’ll experience during the holiday season. Work with your suppliers and ensure they’re prepared to handle your projected sales for the holiday season. One of the worst things that can happen during a sale is selling out faster than you wanted to and not meeting the demand of your customers.

Creative

6. Create banners and hero images to advertise holiday sales.

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What better way to promote your holiday sales than with gorgeous graphics and visuals? Whether you’re planning to use banner ads to promote your holiday sales, or change the header/hero image on your homepage for Black Friday, you don’t need to be a graphic designer to get things done. If you lack the graphic design chops, you could use a template from CreativeMarket or hire a freelance designer to create your graphics.
cyber monday sale ad
via 6pm.com

7. Plan ads and ad copy.

I always like to plan the ads and ad copy I’m about to run for a sale or promotion ahead of time so that I can put more thought into copy and ad placement.
If you need help planning your ads, here’s some resources from our blog:
  • How to Spend Your First $100 on Google Adwords
  • An Introduction to Facebook Ads for Ecommerce
  • How to Make Your First $1,000 With Reddit Ads
Just remember that bids can get more expensive during the competitive holiday season depending on your niche. This means you may need to increase your bid price on certain keywords to increase visibility of your ads during big holiday sales. If you plan to do paid advertising, it’s a good idea to plan your holiday sale ad budgets as well.

Anticipation

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8. Build suspense and buzz around your upcoming sale.

It’s easy to simply announce a Black Friday or Cyber Monday sale, but building suspense and buzz can really help make it a bigger success.
Oculus black friday promo
via Twitter
Tease your customers with emails of what’s to come, post sneak-peeks of upcoming sales on social media, and start piquing the curiosity of your customers. The sooner you begin doing this, the more momentum you will have during Black Friday and Cyber Monday when you finally announce the sale to your customers.

Optimization

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9. Consider creating abandoned cart emails.

According to Barilliance, the average cart abandonment rate on Black Friday to Cyber Monday 2014 was 65%. Of course, you’ll want try and keep that number as low as possible.
One of the easier and most effective ways of doing this is by setting up awesome abandoned cart emails. This way, when a customer adds a product to their cart but leaves your store, you can use a compelling email to bring them back to complete their purchase.
Shopify makes this easy with built-in abandoned checkout recovery and also a nice selection of abandoned cart apps in the Shopify App Store to choose from.

10. Think mobile first.

Last year, IBM claimed that mobile traffic surpassed desktop traffic on Thanksgiving for the first time. Additionally, according to Custora, last Black Friday and Cyber Monday weekend saw over 26% of orders come through a mobile device.
Clearly, we should expect this trend to continue and possibly increase. What this means for you as a store owner is that thinking mobile first is very important.
What's your store’s user experience like on mobile? Is it easy and intuitive to make purchases on your store? Is your website mobile responsive?
All of Shopify’s themes are responsive and mobile-friendly, but if you’re not using Shopify, test how your store looks on a mobile device.

11. Test your site and get feedback.

What if you could get inside the head of a potential customer and listen to their thoughts as they navigate your store for the first time? There could be things you’re not seeing or areas of your store you could be optimizing, and a fresh pair of eyes can help you iron out those kinks.
There are many ways to get someone to go through your store and give you feedback, but one of my favorite tools is UserTesting. UserTesting allows you to watch a random user go through your website and listen to their feedback. You can also use Peek UserTesting to get a free 5-minute video of a random person using your site.
Listen carefully to the feedback you receive on your store but also don’t be too quick to make changes. Implement changes on your website when more than one person complains about the same thing.

12. Place tracking pixels.

If you use paid advertising such as Facebook Ads or Google Adwords, you should place retargeting pixels on your website so you can remarket to your holiday sale traffic. Here’s how to find and generate tracking pixel code for your website with Facebook Ads and Google AdWords:
  • How to create a Custom Audience pixel on Facebook
  • How to tag your site for remarketing on Google AdWords
You’ll need to place the pixel code snippets into thetags of every page. For help on where and how to paste these code snippets using Shopify, read our documentation.

Marketing

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According to Nanigans, in 2014, Facebook ad click-through rates were up 66% on Thanksgiving and 36% on Black Friday compared to the Monday before Thanksgiving. This means people are much more receptive to ads during the holiday season.
Thanksgiving clickthrough rates on Facebook
via Nanigans
Since your customers may be paying more attention to ads during this time, marketing can play a big role in the success of your holiday sales. As mentioned earlier, plan your ads and ad creative ahead of time. Here are a few other marketing preparations you should consider for the holiday season.

13. Retarget old traffic and customers.

If you’ve already set up a retargeting pixel on your store, now’s the time to use it. By retargeting previous visitors, you’ll reach people who might have forgotten about your store and wouldn’t have checked out your sale otherwise.
You can also retarget customers that have made a purchase on your store previously. According to Clarity.fm, it’s 50% easier to sell to existing customers than it is to brand new customers. What this means is that people you’ve already sold to in the past will be much more receptive to your Black Friday and Cyber Monday sales.

14. Begin pitching to blogs and gift guides.

Sometimes it can take weeks of back-and-forth with a website before any kind of sponsorship or partnership agreement is reached. That isn’t to say last-second sponsorships or partnerships aren’t possible, but it’s always better to contact blogs and gift guide websites earlier than later.
Find websites talking about Black Friday deals or running gift guides in your niche, and get in touch with them to feature your website and planned sales. If you need help with this, check out our Hacking The Press article.

15. Start your email marketing campaigns.

According to Custora, email marketing drove over 27% of last year’s holiday sales for online retailers. This year, email marketing will likely play an even larger role in the success to most store’s holiday sales. Every business owner should have awesome email marketing campaigns that bring customers back to your website during your holiday sale.
Black Friday sale email
Begin planning, creating and scheduling the emails you’ll be sending out during your Black Friday and Cyber Monday sales. Here are some ideas for email campaigns you can put together:
  • Announcing Black Friday/Cyber Monday sale
  • Last reminder before sale ends
  • Exclusive sale for email subscribers
  • Tease/anticipation email, sneak-peek of what sales are to come

Sales

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16. Consider having at least one door-buster sale.

A strategy many retailers use is to run a “jaw-dropping” sale on a popular item to lure customers to their store. Once customers come for the doorbuster, they’ll likely pick up a few other items on their way to the checkout.

What jaw-dropping sale will get people to your website? If you’re sending an email to your subscribers, consider focusing on promoting one sale product that you feel is the most enticing, instead of promoting all of your Black Friday and Cyber Monday sales at the same time.

17. Reward loyal customers.

Black Friday and Cyber Monday are opportune times to build relationships with your previous customers and get them to come back.
Send emails to (and retarget) your previous customers with the best deals. Give existing fans and customers the opportunity to access a sale earlier or give them exclusive sales just for being a subscriber on your email list. This also allows you to encourage email signups by offering exclusive sales they won't have access to otherwise.

18. Build in scarcity where possible.

With the holidays come many frantic shoppers looking for the best last-second deals. As many come to expect scarcity during Black Friday and Cyber Monday, don’t be shy about working some scarcity into your store. Consider including countdown timers until sales end and using language on your website such as “limited time” or “limited quantity.”

Customer Service

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19. Integrate live chat.

It’s important to be easily and readily accessible by customers (and potential customers) during Black Friday and Cyber Monday. The last thing you want is for someone to leave your website because they couldn’t get an answer quickly enough.
If you want to learn more about live chat and how to integrate it into your store, read our blog post about it.

20. Ensure you have quick and courteous responses.

The holidays are potentially when you’ll be receiving the most questions from customers. Part of providing a fantastic customer service experience is having a quick response time. The other part is being courteous and respectful, even to uncourteous and impatient customers.
One thing you can do is have a few canned responses prepared in Gmail to save yourself some time. Also, refresh your knowledge on kickass customer service practices and share it with your customer service team. Be memorable this year and customers will remember to come back next year.

21. Offer easy and hassle-free returns.

The holidays aren’t just stressful for business owners, they’re also a hectic time for shoppers. Be the online retailer that cares and goes above and beyond the call of duty for their customers. Make their shopping experience an enjoyable one and give them peace of mind knowing that returns are hassle-free. Plus, it might just get those on-the-fence about purchasing your product to pull the trigger since you're showing confidence in your product and removing the risk from the customer.

Track Everything

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22. Set up Google Analytics.

Google Analytics is a powerful, free traffic tracking tool that every ecommerce business owner should be using. If you’re not setup with Google Analytics on your store, or you just want to ensure you’re using it properly, check out our beginner's guide on Google Analytics.

23. Set up heatmaps or advanced user/traffic tracking services.

Where are visitors clicking? How do customers read your product pages? While Google Analytics is powerful and good enough for most businesses you might want to have additional user-tracking tools setup to gather more detailed data during Black Friday and Cyber Monday.
ugmonk heatmap example
via Ugmonk
I’d recommend checking out heatmap apps in the Shopify App Store as well as looking at some advanced analytics tools in the Shopify App Store.

24. Keep an eye on the competition.

Keeping an eye on the competition can help you to stay ahead and gather ideas for your own Black Friday and Cyber Monday deals. The easiest way to spy on competitors is to simply subscribe to their email list. Study the types of emails they send and how frequently they send them.
Additionally, keep tabs on competitors on social media and use Google Alerts to see which websites are talking about them. Lastly, VisualPing is a great way to monitor competitor websites for changes. When your competitors make a significant change to their website, you’ll be the first to know.

Post-Black Friday and Cyber Monday

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25. Turn those seasonal, one-time shoppers into year-round customers.

Why does your relationship with deal-seekers need to end after the holidays? Take steps to maintain and nurture your relationship with new customers you acquired during Black Friday and Cyber Monday.
Keep your customers engaged year-round by staying active on social media and sending out regular emails to your subscribers. If those seasonal, one-time shoppers didn’t sign up to your email list or follow your social media accounts, then retargeting might be your next best option.
Because you set up those retargeting pixels, those one-time shoppers can wind up being a group of customers you can advertise to year-round. Bring them back to your website and continue to expose them to your brand!

26. Reflect on what worked and what didn’t.

The holiday season is also a great time for your business to learn from its mistakes, failures, and successes. The lessons you learn are worth more than any amount of revenue you make during this period. That’s why it’s important to track everything and reflect on what worked and what didn’t.
Whenever I try anything new with my business, I document it by taking screenshots and notes I can review later. This will give you a benchmark for next year’s holiday while also allowing you to see what’s really working for your business so that you can do more of it.

Here's to a Successful Black Friday and Cyber Monday

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Preparation, planning and starting earlier rather than later, are all keys to a successful Black Friday and Cyber Monday sale. This checklist should cover most of what you need to know for this year’s upcoming sale events. Hopefully it’s has put you in a better position to succeed this holiday season.
If this is your first Black Friday and Cyber Monday for your business, treat it as a learning experience. Stay hungry and be ambitious but don't set unrealistic expectations for your business. Enjoy the ride.
If you have any questions or tips, feel free to leave a comment below. I engage with and respond to everyone.

Free Black Friday and Cyber Monday Webinar Series

If you need more help preparing yourself and your store for Black Friday and Cyber Monday, be sure to register for our free webinar series where we’ll be covering everything from setting up your store, to marketing, to reporting on your success during the month of October. These webinars will be hosted by Shopify Gurus (I plan to make an appearance or two!) to help you prepare your store. I highly recommend registering to each of them, there will be a lot of valuable information covered.

Episode 1: Setting Up Your Store

October 6 @ 1pm EDT
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Episode 2: Setting Up Your Theme

October 8 @ 1pm EDT
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Episode 3: Market Your Store

October 13 @ 1pm EDT
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Episode 4: Running A Sale

October 15 @ 1pm EDT
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Episode 5: Shipping Your Orders

October 20 @ 1pm EDT
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Episode 6: Measuring Your Success

October 22 @ 1pm EDT
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About The Author

Corey Ferreira is a passionate entrepreneur, coconut water lover and content creator at Shopify.